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support.stubhub.cz
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Italia
support.stubhub.it
Nederland
support.stubhub.nl
Polska
support.stubhub.pl
Portugal
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Sverige
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United Kingdom
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Ireland
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Solution home
Buyers
General questions
4
What are the responsibilities of the buyer?
Is a ticket required for my child?
What is a season card?
What are student tickets?
Buying tickets
10
How to buy tickets using the StubHub App?
How to buy tickets using a web browser?
How to buy tickets for an 'away fans' section?
What are the different ticket types?
How to understand Ticket Features and Restrictions?
View all 10
Paying for tickets
3
What payment methods does StubHub International accept?
How to get a receipt for my order?
What is the VAT number?
Managing your orders
9
When will I get my refund?
Why am I asked for a photocopy of my ID or passport when purchasing tickets?
How to list tickets bought on StubHub International?
How to change the tickets bought?
How to cancel my order?
View all 9
Getting your tickets
10
When will I get my tickets?
How do mobile tickets work?
How to download the Electronic/PDF tickets from my purchase?
How to transfer mobile tickets purchased on StubHub International?
How to update the shipping address for your order?
View all 10
Resolving problems
9
What if the tickets I bought were Lost, Stolen, or Damaged?
Why has my purchase been rejected?
Have you not received the purchase confirmation email?
Why haven't I received my tickets if the tracking number shows they were delivered?
Having trouble downloading the tickets?
View all 9